Job Introduction

Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement.

At Turning Point, we know that recovering from drug or alcohol misuse is an individual journey – one that often requires different resources and different interventions for different people. Our goal is to deliver coherent, accessible and person-centred services tailored to complex individual needs, from clinical treatment through to housing support, employment and integration back into the community via IMPACT Swindon and Wiltshire Active Recovery Service

Have you got what it takes to walk that journey with our service users? Then you could help shape the success of this exciting initiative by supporting our Swindon and Wiltshire team to ensure the delivery of high quality, innovative care to adults requiring support with drug and alcohol use.

Role Responsibility

As the Senior Clinical Administrator of the Swindon and Wiltshire service, you will be responsible for managing and supporting the team to deliver excellence in all aspects of the administration services that support our service delivery. This will involve working closely with the IMPACT Management team and Clinical staff. We will also rely on you to build and maintain strong relationships with other local stakeholders. The role is interesting and varied including; supervising an Administration team working across the county, responsible for finance and supporting the clinical team ensuring the accurate and timely printing of prescriptions.

The Ideal Candidate

To achieve these goals, you will need a background in clinical administration and the issue of prescriptions, ideally gained within the substance misuse field, and knowledge of Turning Point governance frameworks. Add to that your first-class communication, leadership, interpersonal and relationship-building skills and you will quickly establish yourself as an important and effective member of our team. You must have a high level of IT skills with a good understanding of data reporting systems and effective minute taking skills. A full driving licence and use of a car is essential. Working 37 hours per week, the nature of our service demands a degree of flexibility on working hours. We operate out of three locations: Salisbury, Swindon and Trowbridge, you will be based at your local hub, travelling across the county and working from the other hubs on a regular basis.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point