Job Introduction

Part Time – Monday & Tuesday 9am – 5pm, Wednesday 9am – 12.30pm

Previous administrative experience is strongly desirable

Turning Point has been providing drug and alcohol services to adults and young people in Suffolk since 2015. We aim to increase the number of substance misusing clients entering and successfully completing treatment, reduce substance related harm and improve the quality of life for our clients, their families, and communities. 

At Turning Point, we support people across the UK with substance misuse issues. As an Administrator, you will make a real difference to their lives as we develop the personal, flexible, and realistic support packages they need to help turn things around. 

You will be based at the office in Lowestoft but will be providing administrative support to our services across Suffolk. 

Role Responsibility

Making sure everything runs smoothly at the heart of our substance misuse service, you’ll support the operation from our Lowestoft office. This will include answering telephone calls, maintaining accurate records  and helping continual focus on improving performance.

This rewarding and varied role will support our teams across the service through a variety of administrative tasks – from data entry to dealing with raising purchase orders, post, stationery, petty cash as well as minute-taking.

The Ideal Candidate

We are looking for a confident communicator who can prioritise a varied workload and provide wide-ranging administrative support – it is vital that you are able to achieve this without losing your methodical attention to detail and accuracy. Making sure everything runs smoothly will be at the heart of what you do.

We are looking for a dynamic, solution focused, problem solving individual with the ability to both follow work instructions and use own initiative. You will be expected to be able to work to set targets and deadlines that the service requires and adhere to policies and regulations. You will be able to manage your time effectively, while equally having the ability to adapt priorities and be flexible.

Working closely with our teams across Suffolk, you will deal with a large number of professionals every day and it is therefore important you have the ability to communicate in a positive and professional manner. People skills and ability to maintain confidentiality are crucial.

You will have experience with databases and knowledge of Microsoft Applications, especially Excel, Word and Outlook. Demonstrating organisational and IT skills will be important and imperative.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

•    25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.

•    Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point