Job Introduction

Part Time - 4 Days Per Week / 29.9 Hours Per Week

4 Days Per Week - (Friday Required - Remaining Three Days are Flexible) 

At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as an Administrator.

Based at our Taunton hub you’ll support the management and operations team by maintaining accurate records and helping us to continually improve our performance. Offering plenty of variety and training, this rewarding role will also involve raising and changing prescriptions as instructed by the prescribers, generating prescription batch runs, logging prescribing information on client prescribing records and database, posting prescriptions to; and liaising with pharmacies, completing clinic letters, responsible for arranging clinic bookings, dealing with incoming and outgoing post and e-mails through various e-mail boxes, ordering supplies and petty cash.

We’re looking for a reliable, confident communicator who can prioritise a changing workload, welcome service users and provide high quality administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets. Driving is desirable as you may be expected to travel to our other site in Yeovil.

As a Clinical Service Administrator we offer a starting salary of £22,284 (Pro-Rata) rising each year in line with our pay progression salary bands, rising to £23,338 (Pro-Rata) per year.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning point we will support and encourage you on your career journey.

Role Responsibility

Making sure everything runs smoothly at the heart of our substance use services in Somerset, this rewarding role involves support for our clinical team; including generating prescriptions and dealing with everything from newsletters, travel, accommodation and the post to invoices, stationery and petty cash and providing administrative support to our hubs across the county.

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a varied workload and provide wide ranging administrative support. You will have the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point