Job Introduction

Administrator

• Area of work: Learning Disabilities
• Salary: £18,525 (pro-rata)
• Location: Burseldon, Southampton
• Contract type: Part-time
• Working hours: 18 hours per week

Previous administrative experience is strongly desirable.

Everything we do is aimed at providing the very best quality and person-centered support, making a real difference for the people and communities we support.

At Turning Point, we support people with learning disabilities, mental health and substance misuse across the country. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with Turning Point, you will provide wide-ranging administrative support across our teams providing support to individuals in their own homes with a learning disability so that they can focus on delivering person-centered services that enable the people we support to achieve their full potential.

Where will I be working?

You will be primarily based at the office in Burseldon but will be providing administrative support to our services across Hampshire and Wiltshire. On occasion you may be expected to provide support on site at our services in Fareham, Tadley and Salisbury and therefore it is essential that you drive and have your own vehicle.

Role Responsibility

What will I be doing? 

Making sure everything runs smoothly at the heart of our learning disability services, you’ll support the operation from our Burseldon office. This will include answering telephone calls, maintaining accurate records and helping continual focus on improving performance.

This rewarding and varied role will support our service managers through a variety of administrative tasks - from generating and processing invoices to dealing with newsletters, travel, accommodation, post, stationery, petty cash, minute-taking as well as visiting the people we support with learning disabilities in their own homes to audit their financial records.

The Ideal Candidate

What skills and qualities do I need to have?

We’re looking for a confident communicator who knows how to prioritise a varied workload; somebody who can welcome the people we support and also provide wide–ranging administrative support.

You must have strong interpersonal skills, the ability to maintain confidentiality and gather management information, and meet deadlines under pressure. You must be highly organised and a real team player, with keen attention to detail, and a good understanding of Microsoft Office and Excel.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. If you are looking for an administrative role where you will be able to develop your skills and career and help to make a big difference in your local community, then this new post we have available  could be for you.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £200 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

Turning Point