Job Introduction

At Turning Point, we support people across the UK with substance use and related health and wellbeing needs. Our Herefordshire Recovery Service delivers targeted, age-appropriate support to young people aged 11–17, young adults aged 18–24, as well as specialist support for families and carers.

Thanks to additional funding, we have an exciting opportunity for a new Team Leader to join our team. This role is a dedicated Young Person and Young Adults leadership position, responsible for overseeing the YP/YA and Families & Carers team. The service focuses not only on treatment and recovery, but also on early intervention, prevention, and community engagement, working proactively with schools, colleges, youth services, and local partners across Herefordshire.

As Team Leader, you will support the Operations Manager to help lead a team that is ambitious for young people’s outcomes, committed to safeguarding and trauma-informed practice, and passionate about building community connections that reduce harm and increase opportunity.

Role Responsibility

As the Young People & Young Adults Team Leader, you will:

• Provide day-to-day leadership and line management to a team of YP/YA Workers and Families & Carers practitioners.
• Work alongside the Operations Manager to develop, deliver, and continually improve the YP/YA service, ensuring outcomes, safeguarding standards, and quality requirements are met and exceeded.
• Leadon community engagement and outreach activity, including:
  • Engagement with schools, colleges, and alternative education settings
  • Attendance at community forums, youth events, and partnership meeting
  • Promoting the service to increase early help, awareness, and access
• Build and maintain strong multi-agency partnerships with education providers, children’s services, youth justice, health, voluntary sector organisations, and community groups to enhance support for young people and young adults.
• Ensure effective safeguarding, risk management, and information sharing, with a clear understanding of thresholds and statutory responsibilities when working with children and young adults.
• Support staff development through regular supervision, appraisals, coaching, and reflective practice, creating a confident and skilled workforce

Our central hub is in Hereford, with satellite provision in Leominster, Ross-on-Wye, Bromyard, Kington, and Ledbury. A flexible approach and willingness to travel across the county is essential.

Starting salary £33,416 rising in line with our pay progression salary bands, to £39,093 per year.

The Ideal Candidate

You will be an experienced and motivated leader with a strong interest in young people and young adults' services, families and carers and community-based work

You will bring:

• Proven experience of leading, supervising, and developing staff, ideally within young people, youth justice, community, or health-based services.
• A clear understanding of the needs of young people, young adults, and families, including safeguarding, consent, confidentiality, and age-appropriate engagement.
• Knowledge of, treatment pathways, harm reduction, and recovery approaches, particularly substance use issues as they relate to younger populations and transitional age groups.
• Confidence in partnership working and external engagement, including working with schools and community organisations.
• Excellent communication and relationship-building skills, with the ability to inspire, motivate, and support others.
• A flexible, solutions-focused, and recovery-oriented approach, able to adapt in a changing and dynamic service environment.

Experience or knowledge of detox, prescribing, overdose prevention, or early intervention models would be advantageous, but a passion for learning and development is essential.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point