Job Introduction

Senior Operations Manager – City & Hackney

Salary: Competitive.

Fixed Term Contract ( Internal Applications only)

Are you looking for an exciting new opportunity that will combine leadership with external relationship management and the responsibility for making a real difference to people’s lives?

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time, and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. We are now looking for an experienced senior operations manager for a 6 month secondment to work within our community-based substance misuse services in the City of London and Hackney.

City and Hackney is a new fully integrated adult service delivered by Turning Point from October 2020. The service will be delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We will deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this exciting new service

Role Responsibility

In this vital role you will be expected to lead this newly formed team through the implementation and transformation in line with our organisational bid. We are looking for an individual with proven leadership skills who has managed large teams and services before within Substance Misuse.

The Ideal Candidate

It is essential that the successful candidate can evidence the ability:

• To manage and understand a variety of roles including, well-being workers, support workers, nurses and doctors’.
• Have experience in the management of budgetary and performance issue as well as a variety of other contractual requirements.
• Maintain and develop good commissioner relationships.
• Have excellent written and spoken communication skills.
• Manage sub-contracts and external partnership with a variety of diverse organisations.
• Demonstrate a strong track record of embedding quality assurance systems and processes.
• Experience of managing clinical services

About us

Why Turning Point?

Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference. It could be the fact no two days are ever the same or it could be the chance to join an organization that cares as much about your career development as you do. But whatever your reason, you'll enjoy working with like-minded people who believe in the power of what they do.

• To apply for this position please forward your  expression of interest in this position outlining  why you would be suitable for the role and when you would be available (within 4weeks of 01/10)

What you will get in return?

•  Comprehensive Learning and Development opportunities – we are Investors in People Silver accredited
• 33 days holiday, increasing with each year of service. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care-and our people.

Turning Point