Job Introduction

The Quality & Governance Manager is a pivotal part of the Rochdale and Oldham management team. The successful candidate will have oversight of all aspects of quality improvement and governance of the service. This will include the coordination and management of internal/external audits, leading on the  death learning processes, overseeing the incident reporting, managing the customer feedback process, ensuring adherence to CQC regulatory compliance, reviewing, researching, writing and submitting of complex reports and investigations, ensuring compliance with mandatory training, embedding a positive learning culture across the teams and helping to progress the service to an ‘outstanding’ CQC rating.   

Role Responsibility

You will work closely with the ROAR leadership team to identify improvement opportunities and support to deliver change. You will oversee a comprehensive service development plan to focus the team and drive improvement.

The Ideal Candidate

We are looking for someone with outstanding written and telephone communication skills as well as the ability to work effectively, independently, and as part of a busy management team.

You are likely to have a good background including experience of managing health and safety in a workplace and have experience of managing people. 

In return, you'll enjoy the scope and support to enhance your own career, as you gain the experience and training you need to progress with us. So, if you're ambitious and focused on helping people with mental health issues, join us as Quality and Governance Manager and add real value to people's lives, as well as your own.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
• Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point