Job Introduction

At Turning Point, we support people across the UK with substance use issues. As an Outreach Worker, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own as part of a friendly and multidisciplinary team.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious, focused on supporting substance use and looking for an Outreach Worker role with real value, progress your career with us.

Role Responsibility

You’ll coordinate individual treatment journeys and offer the people-centred care they come to us for. That means you’ll also build relationships with families and associates to make sure each person gets the support they require.

Ultimately, this role is all about helping adults to get back on their feet, so you’ll develop strength-based recovery plans, complete risk assessments and identify opportunities for service users to get involved in their communities.

As the role of Outreach Worker is a fast-paced one, that means plenty of variety and challenges to get your teeth stuck into – and a lot of work, too. So, we’ll expect you to approach things methodically and think on your feet.

The role may include some outreach across North Tyneside so there is an expectation that you will manage your own diary to make the best use of your time.

The Ideal Candidate

Building on your previous experience of working with adults with substance use issues, you’ll have the ability to co-ordinate and complete care plans and assessments, possess knowledge of substance use issues and ideally, have a relevant qualification and a driving license. Highly motivated and driven to make a real difference, your work ethic will be strong too – as will your written and verbal communication skills. Above all, we’re looking for personality. People with the confidence and passion to fit well into the team and truly help to turn lives around.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point