Job Introduction

Fixed Term Contract – Up to 18 Months

We are currently recruiting for an Operations Manager to support the development of existing and new services in Rochdale and Oldham Active Recovery (ROAR) , our community based, integrated treatment service in Rochdale and Oldham.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too as you gain the experience and training you need to progress in your career within a social enterprise. So, if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Role Responsibility

• To oversee and line manage managers of specific teams and their workstreams within ROAR.
• To play a leading in role in the management of our quality and governance frameworks in particular working alongside the management team to embed learning and change and support the review and reporting on serious incidents and deaths.
• To be contribute to the development of key stakeholder relationships to ensure effective integration with other local services including mental health, acute care and housing and homelessness services.

The Ideal Candidate

Essential requirements:

• At least five years’ experience in substance misuse health or related health and social care setting at a management level
• Experience of delivering drug, alcohol, or mental health services across a range of settings, or previous experience of managing community drug and alcohol services
• Degree level education, or equivalent, and evidence of post graduate training
• Experience of clinical governance and quality improvement approaches as they apply to substance misuse
• Understanding of the CQC framework for inspection of substance misuse
• Experience of improving service performance and maintaining that performance within a rapidly changing environment
• Excellent interpersonal skills in the pursuit of exceptional delivery of service outcomes to a range of stakeholders
• Excellent communication skills – both verbal and written
• Relationship building with senior key stakeholders to be able to maximise outcomes.
• Innovation including across social care categories such as substance misuse, mental health or residential settings
• Politically astute with an ability to establish positive organisational reputation with key stakeholders. Operating across strategic levels
• Flexible and adaptable leadership style and approach in order to achieve outcomes whilst maintain employee engagement
• Excellent record in leading, motivating and empowering staff to deliver high quality recovery focussed services

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £200 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Turning Point