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Bank Crisis and Recovery Worker - Nottingham Crisis Service

Job Introduction

Haven House is mental health crisis service. We provide accommodation for up to six people experiencing a mental health crisis for a maximum of seven days. We work in partnership with the Enhanced Crisis Resolution and Home Treatment Teams across Nottinghamshire. Our aim is to support people to find ways to keep themselves safe and learn strategies for managing their distress in the longer term. We offer an alternative, comfortable and calm, environment to a psychiatric hospital setting for those who are able to benefit from a non-medical setting.

The shift patterns are 08:00am –3:30pm, 2:30pm–10:00pm and 10pm-8am for sleep shifts. Staff are required to work alternate weekends.

There will also be opportunities to work to support people in crisis via a crisis phone line and in non residential community settings offering out of hours support face to face.

Role Responsibility

As a Bank Crisis and Recovery Worker, you will work creatively and holistically with guests, supporting them to create recovery plans and providing activities for them to engage with throughout their stay. If you are passionate about people, you’ll enjoy the scope and support to enhance your own skills and experience while making a real difference to the lives of a diverse group of people. You will have a solid understanding of mental health and have a positive and hopeful attitude towards recovery work, building on people’s strengths. You will work alongside staff with a lived experience of mental health issues.

As part of Haven House, you’ll work one–to–one with guests, developing risk management and support plans and gaining a full understanding of their needs and concerns. You will help them to identify what additional support is required by sign-posting them to community based support or services.

We positively encourage people with a lived experience of mental health to apply.

The Ideal Candidate

We are looking for a Crisis and Recovery Worker who knows how to build positive working relationships in a short period of time. What is essential is that you have proven experience in mental health work. In return, you’ll be supported with training and career development opportunities.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

  • Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
  • 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
  • Flexible benefit options including, bike to work schemes and season ticket loans
  • Competitive Pension and Life Assurance scheme
  • Employee Assistance Programme and access to online Health and Wellbeing support
  • Flexible working patterns to support work/life balance
  • Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point

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