Job Introduction

At Turning Point, we support people with learning disabilities and complex needs across the country. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with Turning Point in Carlisle, you will provide wide-ranging administrative support across our teams providing support to individuals in their own homes with a learning disability and complex needs; so that they can focus on delivering person-centered services that enable the people we support to achieve their full potential.

Role Responsibility

About the role:

Making sure everything runs smoothly at the heart of our learning disability services, you’ll support the operation from our Carlisle office. This will include providing a warm welcome to service users at our premises, answering telephone calls, maintaining accurate records and helping continual focus on improving performance.

This rewarding and varied role will support our service managers through a variety of administrative tasks - from generating and processing invoices to dealing with newsletters, travel, accommodation, post, stationery, petty cash, and minute-taking.

The Ideal Candidate

About you:

We’re looking for a confident communicator who knows how to prioritise a varied workload; somebody who can welcome the people we support and also provide wide–ranging administrative support across two teams.

You must have strong interpersonal skills, the ability to maintain confidentiality and gather management information, and meet deadlines under pressure. You must be highly organised and a real team player, with keen attention to detail, and a good understanding of Microsoft Office and Excel.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. If you are looking for an administrative role where you will be able to develop your skills and career and help to make a big difference in your local community, then this new post we have available in Swindon could be for you.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point