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Youth Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Project Worker, you will make a real difference to individual’s quality of life as you engage with people to improve their daily living skills. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us.

Role Responsibility

As a Support Worker, you will join The Mill supported living service that supports 12 young people (Aged 16- 21) who are threatened with homelessness/ leaving care/ looked after children  or young people at risk.

As a Support Worker, you will provide added security, peace of mind and companionship to the young people at The Mill during out of hours’ time.

We are committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment.

As a Support Worker you will be joining a team offering support to  young people, the aim being to ensure the physical, social and emotional support and development of the   young people at The Mill is achieved.

The Ideal Candidate

  • As a  Support Worker you are required to be awake during the duration of your working shift.
  • To ensure the safety and welfare of each young person for the duration of the wake night shift and  seek support from the police when needed.
  • Night times can be hard for young people as part of the wake night team you will need to be able to offer empathy and compassion during the night-time if needed.
  • To be able to use a computer to keep accurate records.
  • To be able to report young people as missing and follow the Missing Persons   procedure in doing so.
  • Communicate effectively with out of hour services including The On Call .
  • Answering phone calls professionally, taking messages and responding to requests and questions.
  • To provide a positive working role model for other colleagues and the young people resident.

As a great team player with lots of energy, you’ll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience.


About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • NMC renewal registration fee paid for
  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point

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