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Wellbeing and Community Navigator

Job Introduction

Do you have a compassionate and caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing support to people who need your support?

If you have answered YES to these questions, we would love to hear from you!

Job description

At Turning Point, we support people with Learning Disabilities across England.

As a Wellbeing and Community Navigator, you will make a real difference to peoples' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working?

Our Warwickshire Wellbeing Service provides advice, information, support and workshops to people with Learning Disabilities and Autism in Warwickshire over the age of 16. We support our service users to make positive changes and to lead more independent lives. Activity will take place in a variety of community settings where people can access short-term 1-1 support, attend workshops and pop in for advice and information. Activity will also be through accessible alternatives including face to face contact, via the telephone or online.

The Wellbeing and Community Navigator will also provide signposting information to family carers.

Shift Patterns

This is a full-time position and days of work are Monday to Friday 9:00am-5:00pm. There is also a requirement to work some evenings and potentially weekends, as the service requires.

Role Responsibility

What will I be doing?

This is a hands-on job where no two days are the same. Your duties will include:

  • Provide information and advice via 1 to 1 drop in sessions
  • Facilitate problem solving and goal setting skills through 1 to 1 wellbeing sessions, including the development of individual wellbeing plans
  • Facilitate group wellbeing workshops and contribute to improvements based on evaluation
  • Facilitate opportunities to connect to local community and universal services
  • Networking with relevant external stakeholders to develop community links and garner referral

Provide information and signposting to partner activities which contribute to our 5 key required outcomes:

  • Help increase emotional wellbeing
  • Help improve the lives of service users in the community
  • Support people into learning, jobs or voluntary work
  • Help improve the physical health of our service users
  • Help improve the home life of our service users

The Ideal Candidate

What skills and qualities do I need to have?

Knowledge of Learning Disabilities and Autism is essential for this role and we are looking for somebody who is:

  • Passionate, caring and enthusiastic
  • Flexible, patient and non-judgmental
  • A great team player with lots of energy
  • Able to demonstrate good communication skills
  • An excellent problem solver with innovative ways of working

You must also have a driving license and your own vehicle as this role requires frequent travel across the region.

About us

Why Turning Point?

We take pride in the services that we provide. There is one vision that everyone at Turning Point shares, which is held together by our values. These include believing in potential, communicating in a confident way, embracing change and treating each other as individuals.

Running services on a not-for-profit basis, we invest every penny back into our services - and, our people. So, if you are enthusiastic, motivated and committed to support people with Learning Disabilities to live fulfilling lives - here at Turning Point, we don't just offer you a job: we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether it's a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
  • 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point


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