Job Introduction

Part Time: 3 Days Per Week / 22.2 Hours Per Week

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time, and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. Right now, we are now looking for a talented Trainer within our community-based substance misuse services in the City of London and Hackney, to help support and share learning with our partner organisations.

The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this service.

This role is based with the City and Hackney Recovery Service. The purpose of this role is build relationships with our external stakeholders across the boroughs of City of London and Hackney, identify learning opportunities and develop solutions to support these, deliver specialist training that contributes to compliance and quality within the service to help achieve client outcomes, as well providing an external facing role that works in collaboration with partner agencies to provide tailored training to improve wider outcomes for the community we deliver in. Training content to be delivered will be around substance use and harm reduction.

Role Responsibility

• Building close relationships with partners, including social workers, mental health organisations, rough sleeping teams, and health services to understand the workforce plans of the community, working together to identify and articulate the learning priorities aligned to the service objectives.
• Active awareness of recent trends within the substance misuse field and to use this to ensure that we support our partner organisations with learning opportunities that reflect current thinking.
• Leading the development and training of training programmes focused on providing information and support for stakeholders working with clients with substance use issues.
• Promoting and nurturing a learning culture wherever possible.
• Contribute to the success of the service, using skills to lead and develop in areas of specialism and interest
• Help to project the desired image of Turning Point by demonstrating the corporate values through own example
• Writing and developing materials and documentation to support the successful delivery of online and in person training.
• Writing and contributing to reports and progress updates regarding the current training offer and future development.
• Enable effective planning/control by ensuring required data is input into information management systems, interpreting trends and recommending or taking appropriate corrective actions. This includes recording training attendance and content development for future trainings
• Help to ensure that the service achieves its compliance obligations by carrying out responsibilities in accordance with regulatory standards and recognised governance processes within the team.
• Ensure the effective flow of information within the team, between the team and management and with external parties, hearing and accommodating the views of TP staff at all levels while representing corporate messages constructively, observing TP's IC policies and procedures.
• Deliver training targets as set by the management team
• Building management and employee engagement with learning.
• Support development of training plans and calendars across service.

The Ideal Candidate

Essential requirements:

• Knowledge and experience of delivering learning interventions to a range of staff and manager’s across different levels of skill using different assessment methods
• Supporting employee development and training programmes
• Excellent facilitation skills including the ability to lead a discussion to constructive conclusions and the ability to feedback
• Level 3 Qualification in Training or equivalent
• Experience of successfully managing a wide range of stakeholder relationships
• Time management skills – working under very tight deadlines with changing priorities.
• Experience in evaluation techniques and the ability to adapt practice to get results

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Turning Point