Job Introduction

At Turning Point, it’s our job to help people find a new direction in life. Through our person-centred approach to support, we are now one of the country’s leading social care providers, with a turnover of over £130m p/a.

Our bid function operates in a fast-paced creative space.   Highly skilled and motivated teams craft compelling and innovative content  to shape contemporary service models and business solutions.  Our objective is to provide increasingly effective and efficient personalised services. We continue to grow, and we have big ambitions to stay on that upward curve.

Role Responsibility

Join us as a Tender & Contract Support Coordinator for our national Mental Health, Learning Disability and Substance Misuse Services. You will help us succeed by supporting our highly performing business development teams across new business and retention bids, contract management process administration and assisting with coordinating referrals for available homes.

Home working is possible from any location with good transport links for the right candidate. Alternatively an office base is available in London or Manchester.  Hybrid office / home based working is also available as an option.   

Role Responsibilities:

• Identify and communicate growth opportunities and capture them on a CRM system
• Provide bid administration through to submission and decision stages
• Complete selection questionnaires using approved data and information
• Submit bids providing the final completeness check
• Provide contract document administration including checking, signing and storage
• Provide ongoing contract information and advise key dates for contract activities
• Manage contract documents, including variations, on a CRM system
• Manage incoming referral information for available homes
• Assist in the design and creation of routine and bespoke management reports
• Liaise with internal business partners and departments

The Ideal Candidate

This opportunity is ideal EITHER for a graduate entrant looking to develop a career in bids and tenders and / or more broadly in health, housing or social care OR alternatively you may already be working in an administrative role and be looking for a bigger challenge and the opportunity to expand your knowledge and skills base.  

You will need to proactively problem solve, to multi-task, and reliably support two business development teams respecting their shared and unique priorities and processes.  

The Ideal Candidate:

• Will have a degree qualification and / or be able to evidence relevant business support skills developed in the workplace
• Can evidence an ability to work to multiple deadlines and remain calm and organised
• Will have excellent business communication skills
• Can evidence previous experience of using Microsoft, CRM and other software packages in academic or workplace environments
• Will be outgoing in nature and thrive in a busy working environment
• Can evidence previous examples of creativity in work or academic output
• Will be able to travel to offices for team meetings and training sessions as required

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point