Job Introduction

Job Introduction – leading and inspiring dedicated team(s) to empower people with learning disabilities to live fulfilling, independent lives with choice, dignity and purpose

At Turning Point, we believe that everybody deserves the opportunity to live the life they choose. We have a new opportunity in our Wakefield homes, where we provide 24 hour supported living for people (adults) that live with Learning Disabilities and additional health issues, for an experienced and motivated Team Manager.

This is an exciting leadership role, to help us continue delivering high-quality, person-centered support, by delivery of outstanding outcomes for the people we support.

Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference as a not-for-profit organisation. Whatever your reason, you’ll enjoy working with like-minded people who believe in inspiring people to create positive change.

Why join our Wakefield team

We support people to live a fulfilling life in all of their daily activities, which includes taking part in a wide range of activities both within their own home and out in the community, and may also include supporting them going on holiday in addition to personal care. Individual’s needs are fully considered, and we pride ourselves in our strong focus in supporting people to set personal goals and achieve the outcomes they want, whatever they may be. We believe that this focus enables people to be 'Inspired by possibility' which is at the core of Turning Point’s values.

** NB: Sponsorship - This position does not meet the requirements for sponsorship under current UK immigration guidelines **

Role Responsibility

As a Team Manager you will lead and manage 2 or more teams each with their own dedicated lead support worker. In the Wakefield west area, to deliver safe, high-quality, and person-centred support by providing day-to-day leadership for colleagues, maintaining a positive culture of inclusion, learning, and accountability. You will work collaboratively with the Supporting Living Manager to deliver the contractual, financial, and quality expectations for the homes.

Building on your experience, you’ll set, maintain and develop quality standards in the delivery of consistently high-quality services within a challenging but very rewarding environment.

Responsibilities will include:

• Lead, motivate and develop teams to deliver person-centred care through effective recruitment, induction, supervision, performance management and wellbeing support. Foster a positive culture, model organisational values, lead change and provide management cover when required.

Ensure services are safe, compliant and inspection-ready through robust governance, safeguarding, audits, risk management and quality assurance. Lead investigations, maintain business continuity arrangements

• Manage budgets, resources and financial controls effectively, monitoring expenditure, staffing costs and forecasts to ensure sustainable service delivery and value for money.
• Build strong stakeholder relationships, lead involvement initiatives, manage referrals and transitions, and promote the service positively within the community to support occupancy and reputation.
• Ensure accurate, secure and GDPR-compliant records. Use performance data, reporting tools and digital technologies to drive service improvement, informed decision-making and operational efficiency.
• Promote person-centred approaches, independence, inclusion and continuous improvement while ensuring operational leadership and effective service delivery across the home(s).
• Visible leadership and operating flexibly, as this role will involve out-of-hours checks supporting/coaching colleagues and in exceptional circumstances the need to backfill when there is risk to safe service delivery

The Ideal Candidate

A successful candidate will have:

Essential Skills

• Proven experience leading teams in a health or social care setting
• Experience in people management including recruitment, performance and development
• Sound understanding of quality, safeguarding, governance and risk management with experience of managing services which are governed by CQC regulations
• Ability to manage budgets, resources and operational performance effectively
• Confident communication and relationship‑building with families, professionals and external stakeholders
• Have or be Willingness to work towards NVQ Level 4/5 qualification

Desirable skills

• Experience managing inspections, audits or service improvement activity
• Confidence using data, reports and digital systems to use these insights to drive performance
• Involvement in transitions, referrals or service development initiative

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point