Job Introduction

North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone in North Tyneside, 18 years old or over, who is experiencing problems with drugs and alcohol. We help people get well and stay well and we believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help people achieve it.

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger. But only when the right support, advice and services are in place.

At Turning Point, we support people across the UK with substance misuse.

As a Team Manager you will assist in delivering Turning Point’s Substance Misuse strategy within a Multi-disciplinary service which reflects our person centred values and the high levels of ambition we have both for the recovery of the individuals for whom we provide support and the development of our own staff.

This is done by assisting the Senior Operations Manager in leading, developing and coordinating your teams within the service to ensure the delivery of high quality, innovative and cost effective care.

Passionate about people, you’ll enjoy the scope and support to enhance your own life too, as you make the role your own as part of a friendly and multidisciplinary team.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious and focused on substance misuse, progress a Managerial career with real value.

Role Responsibility

• Train and manage a cohort of Peer Mentors.
• Contribute to the effective planning of excellent person-centred care and support plans throughout the hub that meet the needs of clients in accordance with the recovery agenda.
• Help to ensure the delivery of excellent person-centred interventions with individuals for whom we provide support within the hub.
• Help to achieve long term goals by being aware of the Substance Misuse Strategy, working with the Senior Operations Manager to help align the service and service plan to it.
• Help to achieve the service’s financial targets, by being aware of and contributing to effective financial forecasting, budget development, control and cost effective operations within the hub, operating at all times in line with Turning Point’s financial procedures, reporting progress and escalating concerns to your Operations Manager.
• Contribute to growth and business development plans by assisting in the management of and, where necessary, transformation of the service in conjunction with your Senior Operations Manager, the Growth team and other stakeholders so that the contract is renewed in accordance with Substance Misuse’s strategy and business plans.

The Ideal Candidate

• Level 3 training qualification or willingness to work towards achieving this.
• At least 3 years’ experience in substance misuse treatment.
• Experience of delivering both drug and alcohol services across a range of settings or previous experience of managing an integrated drug and alcohol service.
• Experience of change management in substance misuse.
• Experience of implementing quality standards within a service.
• Experience of improving service performance and maintaining that performance within a rapidly changing environment.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point