Job Introduction

Do you want to help build a brighter future for communities and individuals in Lowestoft doing a highly rewarding job. Turning Point’s drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in our community based treatment services:

• Providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change.

As a Team Leader we offer a starting salary of £31,500 rising each year in line with our pay progression salary bands, rising to £36,851. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Role Responsibility

• Providing visible leadership providing a positive, supportive environment for my teams to thrive.
• Management of a number of direct reports including Advanced Recovery Practitioners, Recovery Workers and Trainee Recovery Workers;
• Management of all HR related processes in line with HR policies.
• Ensuring expenses incurred within my teams are in line with organisational policy;
• Ensuring adherence to petty cash processes.
• Ensuring high quality performance of staff within my teams and achievement of key performance indicators.
• Day-to-day operational oversight of the hub;
• Ensuring the team delivers interventions/services in line with commissioner expectations, meeting needs of People we Support; 
• Management of incidents that occur in the hub and ensuring learning is shared;
• Acting as a point of escalation from the team to resolve concerns raised by People we Support and partner agencies;
• Ensuring all steps are taken to ensure the health and safety of the hub and People we Support;
• Ensuring the delivery of a high quality, evidence based service within the hub including undertaking and overseeing quality assurance and audit activity;
• Oversight of safeguarding activity to ensure people we support and children/vulnerable adults are safeguarded;
• Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery;
• Representing Turning Point at internal and external meetings.

The Ideal Candidate

Essential Requirements:

• Demonstratable leadership skills and flexible and adaptable leadership style;
• In depth understanding and ability to operationally and performance manage the functions of the team you lead;
• Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
• Strong organisational, time management and prioritisation skills;
• Ability to remain calm and resilient in high pressure environments;

Desirable:

• Previous experience managing similar service/team
• Management qualification or equivalent

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days.
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point