Job Introduction

Do you want to help build a brighter future for communities and individuals in Lowestoft doing a highly rewarding job?  This is a fantastic opportunity to step into a leadership role where you can influence meaningful change, inspire best practice, and help drive innovation across the service.

As a Team Leader, you will assist the Team Manager in ensuring that our services are delivered to the highest standard, underpinned by person-centred values and a deep commitment to recovery-focused support. You will help lead a team that is ambitious—not only for the recovery journeys of the individuals we support, but also for the professional growth and development of every team member.

We offer a starting salary of £32,760 rising each year in line with our pay progression salary bands, rising to £38,326 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Role Responsibility

•    Providing visible leadership to your team providing a positive, supportive environment for your team to thrive.

•    Management of a number of direct reports including Advanced Recovery Practitioners and Recovery Workers.

•    Management of HR related processes in line with HR policies.

•    Ensuring expenses incurred within your team is in line with organisational policy;

•    Ensuring adherence to petty cash processes.

•    Ensuring high quality performance of staff within your team and achievement of key performance indicators.

•    Day-to-day operational oversight of your hub;

•    Ensuring your team delivers interventions/services in line with commissioner expectations, meeting needs of the People we Support; 

•    Management of incidents that occur in your team/hub and ensuring learning is shared;

•    Acting as a point of escalation from the team to resolve concerns raised by the People we Support and partner agencies;

•    Ensuring all steps are taken to ensure the health and safety of staff within your team/hub and the People we Support;

•    Ensuring the delivery of a high quality, evidence based service within your team/hub including undertaking and overseeing quality assurance and audit activity;

•    Oversight of safeguarding activity to ensure the people we support and children/vulnerable adults are safeguarded;

•    Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery;

•    Representing Turning Point at internal and external meetings.

•    Contribute to the effective planning of excellent person-centred care and support plans throughout the hub that meet the needs of clients in accordance with the recovery agenda.

•    Help to ensure the delivery of excellent person-centred interventions with individuals for whom we provide support within the service.

•    Develop, implement and support recovery focused initiatives within the Suffolk Drug and Alcohol Service .

The Ideal Candidate

Essential:

•    Demonstratable leadership skills and flexible and adaptable leadership style;

•    Create an inclusive and positive environment to enable the team to thrive;

•    In depth understanding and ability to operationally and performance manage the functions of the team;

•    Excellent communication skills (verbal/written) and ability to adapt to respond to staff, commissioners / partners and people we support;

•    Strong organisational, time management and prioritisation skills;

•    Ability to remain calm and resilient in high pressure environments;

•    Ability to work in partnership across a range of settings;

•    Ability to travel to venues across the county

Desirable:

•    Previous experience managing similar service / team;

•    Management qualification or equivalent

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
• Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point