Job Introduction

Job description

At Turning Point, we support people with learning disabilities across England. As a Team Leader, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their potential. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own.

Where will I be working?

Our Refocus Day Centre in Salisbury provides support for adults with Learning Disabilities and complex needs. We tailor our services to enable people to be as independent as possible.

Shift Patterns

The core hours are 9am to 5pm Monday to Friday (start and finish times may vary slightly).

Role Responsibility

What will I be doing? 

You will develop flexible and realistic support plans and risk assessments with the individuals you support and in collaboration with other professionals, ensuring that the support plans reflect each person's needs goals and aspirations. Part of the role will include managing staff rotas, reviewing support plans and risk assessments, chairing review meetings, completing Mental Capacity Assessments, holding Best Interest meetings and completing DoLS applications. You will also be required to manage and administer medications for service users. 

The Ideal Candidate

What skills and qualities do I need to have?

We are looking for Team Leaders who can quickly adapt within busy and changeable environments. Not only will you need the ability to lead a team of Support Workers on a shift, allocate work and delegate tasks. You will be expected to directly line manage a group of support staff, this will include managing sickness, supervisions and appraisals, managing performance issues and coaching. We expect our Team Leaders to bring the strong communication skills needed to tailor their message to a variety of audiences. We also require you to have the skills to communicate via email and produce documents in Word.

You should be a team player with some experience gained in the care sector. It is essential that you have some knowledge of issues related to learning disabilities and strongly preferable that you have experience working with people who present with challenging behaviors and have complex needs.

We can offer you a varied and interesting training and development package to develop you as a line manager and support you in the role.

It is essential that you are physically able to assist in manual handling and supporting individuals with mobility needs and also have the ability to provide PBS (Positive behavioral support) breakaway techniques.  

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point