Job Introduction

At Turning Point, we support people with Mental Health, Learning Disabilities and Substance Misuse across England. 

Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

The successful candidate will work as a part of a team based at Evergreen House, Leicester, Leicestershire & Rutland Crisis House.

Working closely with other agencies to ensure that appropriate care and risk management plans are delivered, we provide the service in a variety of settings including a 6 bed crisis house, in the community and via a 24/7 telephone Helpline.   

This role is for internal candidates only.

Role Responsibility

As Team Leader you will support the development of this service, providing line management to the team and enabling the service to meet and exceed outcomes and quality requirements that promote independence, self– management and resilience for the individuals we support. You will have oversight of referrals to the service and will work closely with a number of different providers, both statutory and non–statutory, to ensure the best possible outcomes for service users.

A background in coordinating in an environment supporting vulnerable people is essential.  Experience of service planning and ensuring that services are well positioned to meet contractual requirements would also be advantageous.   You will also have experience of working with people with mental health needs.  You will be required to work flexibly including some evenings/weekend/shift work as required and be part of an on-call rota. .You will have line management responsibility for a team of 4-6 Recovery Workers and Peer Support Workers.

The Ideal Candidate

You need to have a good understanding of the challenges experienced by people with mental health difficulties and associated complex needs.

We are looking for candidates with experience of supervising a team and of working towards achieving individual and team objectives.

Ability to work in a recovery orientated, person centred and non-judgemental manner is essential.

You need to have a proven track record in managing incidents of verbal and physical aggression.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 31 days holiday, increasing with each year of service until 33 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point