Job Introduction

We are developing a brand new service in Ashford for people with Mental Health needs who can be supported in a non-clinical recovery focused environment. We are seeking a dynamic and skilled Team Leader, who is ready to take on the challenge of forming and shaping a team, alongside the responsibility of the day to day management of the service. 

This residential service consists of 5 rooms and provides up to 5 days intensive support for individuals with enduring mental health needs, who are in crisis – providing them with therapeutic alternative to hospital admission.

At Turning point, we believe everyone is unique. It’s the moment when they realise, they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. You’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll support them to take control, improve their quality of life and face the future with confidence.

Role Responsibility

At Turning Point, we support people across the UK with mental health issues. As a Team Leader you’ll make a real difference to their lives as you work closely with them to help them achieve their potential. You will form part of a supportive management team within the region and there is the opportunity for growth in the future.

As a Team Leader you will support the development of this service alongside the Service Manager, providing line management to a team of Recovery Workers/Peer Support Workers, enabling the service to meet and exceed outcomes and quality requirements that promote independence and recovery for the individuals we support. You will have some oversight of referrals to the service and will work closely within our multi-disciplinary team, to ensure the best possible outcomes for individuals we support.

The Ideal Candidate

As an essential, you will have previous relevant experience of using a person-centred approach in a Mental Health setting, a good understanding of the complex needs of individuals we support and experience of working with people with mental health crisis. You must be capable of prioritising your own workload and using your initiative. An effective team player, you will possess good communication skills, a flexible recovery focussed approach, a positive attitude and be able to adapt in a changeable environment.

A background working in an environment supporting vulnerable people in the community is essential. Experience of service planning and ensuring that services are well positioned to meet contractual requirements would also be advantageous. You will also have experience of working with people with mental health crisis. Experience of working with individuals with dual-diagnoses is preferred but not essential.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
• 32 days’ paid holiday a year, increasing with each year of service up to 34 days Plus the option to buy additional holidays and spread the cost 
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

• We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point