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Team Leader - Connect (Salisbury)

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you want to help build a brighter future for communities and individuals in Salisbury doing a highly rewarding job. Turning Point’s drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment.

As a Team Leader we offer a starting salary of £31,500 rising each year in line with our pay progression salary bands, rising to £36,851 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Role Responsibility

  • Providing visible leadership to my teams/hub providing a positive, supportive environment for my teams to thrive.
  • Management of a number of direct reports
  • Management of all HR related processes in line with HR policies.
  • Ensuring expenses incurred within my teams are in line with organisational policy;
  • Ensuring adherence to petty cash processes.
  • Ensuring high quality performance of staff within my teams and achievement of key performance indicators.
  • Ensuring my team delivers interventions/services in line with commissioner expectations, meeting needs of People we Support; 
  • Management of incidents that occur in my team/hub and ensuring learning is shared;
  • Acting as a point of escalation to resolve concerns raised by People we Support and partner agencies;
  • Ensuring all steps are taken to ensure the health and safety of staff within my team/hub and People we Support;
  • Ensuring the delivery of a high quality, evidence based service within my team/hub including undertaking and overseeing quality assurance and audit activity;
  • Oversight of safeguarding activity to ensure people we support and children/vulnerable adults are safeguarded;
  • Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery;
  • Representing Turning Point at internal and external meetings.

The Ideal Candidate

Essential Requirements:

  • Demonstratable leadership skills and flexible and adaptable leadership style;
  • In depth understanding and ability to operationally and performance manage the functions of the team I lead;
  • Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
  • Strong organisational, time management and prioritisation skills;
  • Ability to remain calm and resilient in high pressure environments;


  • Previous experience managing similar service/team
  • Management qualification or equivalent

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point

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