Job Introduction

We have an exciting opportunity to join Turning Point and be part of our highly successful and innovative ‘Improving Access to Psychological Therapies’ (IAPT) service. This is a primary care mental health service supporting people with anxiety and depression disorders where we specialise in evidence–based psychological therapies. We are currently looking to recruit a Senior Operations Manager to join and operationally lead the team.

Role Responsibility

The service was initially established in 2009 and the suitable candidate will want to make a real difference to client’s lives as you oversee the operational delivery of the service. You will be passionate about people, and will have a real opportunity to drive innovation and change.

The role is based in Wakefield but with the flexibility to work from home up two days per week too. Face to face working in the office allows you to establish a positive culture, build rapport and enriches the personal development to have  team members of all levels in the same space.

You will have proven managerial and leadership experience, knowledge of mental health and be an excellent communicator. You will be accustomed to liaising with internal and external stakeholders and have experience of working in the Health and Social Care Sector. IAPT specific experience is not essential but we are looking for an individual who is adept at managing challenge, meeting deadlines and  working in a target driven environment. You will also be committed to promoting equality and diversity in all aspects of service delivery. We are looking for an individual who can demonstrate empathy and understanding to those we support and ensure that the relevant staff members share your desire to provide the best possible care.

The Ideal Candidate

You will ideally already have experience of working in the Health and Social Care sector with an understanding of Mental Health. You should also have strong line management and leadership  experience. It’s essential that you have a track record of meeting targets and managing your own workload. In addition, you will also have experience of contract management, commissioner liaison, partnership working besides the ability to effectively manage a large budget.

If you wish to discuss this post, find out more about the role or service please call Deana Kirkby, IAPT National Operations Manager on 07739 206101.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point