Job Introduction

At Turning Point, we support people across England with learning disabilities. Making a real difference to their lives, you’ll motivate, manage and grow a team of support staff to enable more people to discover new possibilities in their lives.

We now have an exciting opportunity for a Supported Living Manager to oversee the support we provide in Milton Keynes and Northamptonshire. This role involves managing the support eleven individuals various locations. The Supported Living service supports individuals with a variety of support needs including autism, behaviour that can challenge and complex mental health needs, they all either live in their own homes or with families. Many of the people we support have complex histories and experience of working with individuals with these needs is essential.

Role Responsibility

As one of our management team, you’ll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team.

Building on your experience of working with people with learning disabilities and mental health, you’ll set, maintain and develop standards as part of our supported living services for adults with learning disabilities including mental health. As the manager, your focus will always be on ensuring the delivery of consistently high quality services – all within a challenging, but very rewarding environment. In this varied Supported Living Manager role, you’ll also carry out risk assessments, quality audits, and implement support plans and handle some operational management.

Management experience and a background of working in supporting living setting will be a real advantage. The ability to meet financial and business targets will be just as important, as will a track record of supporting and empowering people to live more independently in their community. Flexibility is essential, and ideally, you’ll also have a full driving license and access to a car as you are required to visit the people we support. In return, we can offer generous benefits that include childcare vouchers, excellent training and the scope to progress your career with a sector leader.

The Ideal Candidate

• Previous Management experience within the Learning Disability sector, preferably also working with individuals who have complex health and mental health issues
• Sound knowledge of CQC and experience of managing services which are governed by these regulations.
• Experience in managing change/transformation within services
• Experience of re-developing/improving services
• Management experience of multiple properties
• Sound understanding of supported living and how individuals with complex needs can be supported within this model
• Experience of being accountable for substantial budgets and how to ensure they remain within required parameters
• Knowledge and experience of managing staff teams, developing talent and managing performance issues
• Personal qualities to be able to motivate staff members, develop leadership and delegate skills
• Positive communication skills both verbal and written
• Ability and experience of working alongside Commissioners, Stakeholders, Regulators and other parties who are involved with a service

About us

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point