Job Introduction

Would you like to be a part of an exciting new journey for a brand-new service providing day to day support for individuals with learning disabilities, autism and additional needs located in Ashington? 

Could you see yourself supporting our tenants to live fulfilled lives? Do you enjoy going on day trips, and exploring the local area to help source meaningful activities for our tenants? Would you be able to inject some liveliness into the boring tasks such as cleaning and cooking? Can you see yourself encouraging people to build relationships with the local community and helping the people we support maintain relationships with those important to them?

As a Support Worker, you will make a real difference to people’s lives and you may also make a positive difference to your own life. You will receive bespoke training and development opportunities. 100% of our management team in Northumberland began their career with Turning Point as a support worker.   We realise though that not everyone wants to climb the ladder which is perfect too - many of our staff have remained happy in a support worker roll for over 15 years.

If you can communicate in many different ways, If you are friendly, respect others and have a desire to make a positive impact in the lives of the people we support then we would love to hear from you!

Shift Patterns

This is a 24-hour service; therefore, flexibility is essential. You will be working a range of shifts including nights and some weekends. There is always the option to discuss flexible shifts such as nights only, weekends only and part time hours.

Role Responsibility

What will I be doing? 

This is a hands-on job in which no two days are the same. Your duties will include:

• promoting the independence of people we support
• supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
• arranging activities in the home and in the local community
• developing life skills and personal interests
• helping our people stay safe and healthy.
• assisting or prompting with personal care needs
• supporting people with medication 
• ensuring record keeping is always maintained to the required standard and contributing to service monitoring requirements.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

• passionate, caring, and enthusiastic
• flexible, patient, and non-judgemental
• a great team player with lots of energy
• able to demonstrate good communication skills.
• able to complete the physical aspects of the role such as manual handling where needed.
• transferable experience of helping people to manage anxiety.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated, and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work.

We understand reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our Total Reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security.
• Access to our Rightsteps Therapy service – free, confidential telephone-based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing.
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point