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Support Worker

Job Introduction

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you!

Turning Point takes pride in the services we provide. There is one vision that everyone shares at Turning Point, which is held together by our values. These include believing in potential, communicating in a confident way, embracing change and treating each other as individuals.

We run our services on a not-for-profit basis. We invest every penny back into our services - and, our people. So, if you are enthusiastic, motivated and committed to supporting people with learning disabilities to live fulfilling lives, then Turning Point is for you.

About the people you will be supporting:

We are a group of four people with learning disabilities who live together in a home that has rooms for two more people; we have two people that are hoping to move in with us in the near future. We enjoy spending time together but also have individual interests, to which we need support to be able to take part in.

We like to have visits from our families and friends and we like to be supported in a way that ensures that we live as independently as possible.  We sometimes need 1-1 support to enable us to attend local social activities such as visiting the library and parks or going out for meals or for shopping.  This is very much a hands-on job where no two days are the same.

Shift Patterns may look like this:

We require 24 hour support, therefore flexibility is essential. You will be working a range of shifts that could be from 7:30am to 3:00pm and 2:00/3:00 pm to 8:00/9:00pm, and waking nights, some weekends, bank holidays, Christmas and other religious festivals.

Please note that working hours may vary to accommodate the 1-1 activities we like to do

Role Responsibility

Daily support we need from you:

  • Assisting with our personal care needs
  • To prepare food for us or with our involvement when we want
  • Support us with our food and drinks
  • Manual handling
  • Supporting us with medication including creams and lotions
  • Ensuring our record keeping is maintained to the highest standard, this will include finance records as these will be audited
  • Help us to manage our money safely
  • To help us keep our home clean and tidy
  • Ensuring our health and safety is maintained
  • Making sure we have an interesting and varied day
  • Liaising with the Landlord regarding our tenancies and any repairs.

The Ideal Candidate

Whilst knowledge of our learning disabilities and complex needs would be beneficial, it is not essential; what is essential is that you are:

  • Passionate, caring and enthusiastic
  • Flexible, patient and non-judgemental
  • A great team player with lots of energy
  • Able to demonstrate good communication skills, including understanding non-verbal communication
  • Able to complete the physical aspects of the role such as manual handling where needed
  • Transferable experience of helping people to manage anxiety

If this describes you we would love to hear from you.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether it's a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
  • 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost 
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point


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