Job Introduction

Everything we do is aimed at providing the very best quality and person-centred support in the right location at the right time, making a real difference for the people and communities we support.

Whether you have worked in healthcare, mental health, autism, learning difficulties or people with acquired brain injuries or maybe you have a background in retail and are looking for a career change, this could be the career for you. Turning Point recruits against values and not previous experience.

Everyone is different and so are the people we support. As a valued support worker, you'll be helping people we support to live in their own homes and to lead the life's they want ensuring they have choice and control over the planning and delivery of their support. We are looking for ambitious individuals of a caring nature to work for a company where we promote independence in a supportive environment.

Turning Point support individuals across the country and we are currently recruiting support workers for supported living locations across Cheltenham in Woodmancote and Hatherley.

We aim to deliver support around the needs and wishes of individuals, we require support staff to actively support individuals to access a variety of community based activities and hobbies including sports activities, cookery, arts & crafts, music and theatre to name just a few.

Where will I be working?

You will be working at one of our supported living services in Cheltenham – GL51 or GL52. We offer 24 hour support to people with LD (learning disabilities) and Autism. The level of care required will vary across our services. Some of the people we support have a profound and multiple learning disability and complex health needs others need assistance with daily activities, personal care, medication and mobility as well as daily living tasks.

We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.

Shift Patterns

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00 am to 2:00/3:00 pm and 2:00/3:00 pm to 9:00/10:00 pm, sleep ins or waking nights, some weekends.

Please note that working hours may vary.

Role Responsibility

What will I be doing? 

This is a hands-on job in which no two days are the same. Your duties will include:

• promoting the independence of people we support
• supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
• arranging activities in the home and in the local community
• developing residents' life skills and personal interests
• helping residents stay safe and healthy
• assisting with personal care needs
• manual handling
• supporting people with medication 
• ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

• passionate, caring and enthusiastic
• flexible, patient and non-judgemental
• a great team player with lots of energy
• able to demonstrate good communication skills
• able to complete the physical aspects of the role such as manual handling where needed
• transferable experience of helping people to manage anxiety

Having a driving licence is necessary. 

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work.

We understand reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our Total Reward package that includes:

• Comprehensive opportunities to learn and develop, so we can invest in your future – we have a silver accreditation from Investors in People
• Access to Blue Light Card discounts as well as exclusive discounts to Turning Point employees, on mobile phones, gym memberships, shopping and much more
• Flexible working solutions so we can support your work-life balance
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays and spread the cost
• Access to free financial education, counselling, occupational health, and advice services – some of which your family can use too – to support your total wellbeing
• A mileage claim scheme
• Free life cover of up to 3x annual salary and a competitive Pension scheme to support your savings and security
• Recognition awards to recognise colleagues’ inspirational work and dedication
• Flexible benefit options including Cycle to Work schemes and interest-free Season Ticket Loans
• *any local benefits to team or area added in by manager e.g. team meals, free parking

RAF scheme statement such as “Are you already an employee at Turning Point and can think of someone perfect for this role? Successfully recommend a friend as a new colleague and get a £200 bonus!”

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

Turning Point