Job Introduction

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger. But only when the right support, advice and services are in place. That’s where you come in, working as part of Turning Point Talking Therapies, our highly successful and innovative ‘Improving Access to Psychological Therapies’ (IAPT) delivery model.

We support people who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobia. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area.

Role Responsibility

We are looking to recruit a Clinical Support Worker to work within our service on a fixed term basis for 10 months; throughout the district we currently have bases in Wakefield and Castleford. As the face of our service you’ll deal with new and existing clients, sorting out their appointments as well as interacting and helping them with the self-help material that’s on offer to them. You will assist clinicians by booking both assessment and treatment appointments and calling clients on the waiting list to ‘check in’ with them, deal with and manage risk and update any changes. With a keen interest in common mental health problems such as anxiety and depression you’ll help reassure clients that drop in to the service.

The Ideal Candidate

This role would suit a potential candidate that had previous mental health experience or a keen interest in forging a career within IAPT services.

If you’re inspired by the social model of mental health that works holistically according to need rather than diagnosis and would like to help us achieve our vision, we can offer a competitive remuneration package and excellent training and development opportunities.

You will be required to work on an outreach and rota basis in the community as the service operates 7 days per week.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance

Turning Point