Job Introduction

Supporting and engaging people affected by substance misuse across Northumberland is a vitally important part of Turning Point’s work. By listening to their needs and creating personalised solutions we are making a real difference to individuals and the communities they belong to. So isn’t it time you joined us?

Hours of Work will generally be Monday-Friday between the hours of 9-5.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious and focused on substance misuse, progress a career with real value.

Interviews will take place in Blyth on 11^th & 14^th February 2020​

Role Responsibility

We are now looking for a Support worker for our referral helpline. You will be the first port of call for those affected by substance misuse in Northumberland. The challenges are substantial. For a start, you will support the staff team to develop flexible and realistic support packages and give practical advice and information to service users, their families and friends, and professionals regarding that support. You will ensure the smooth operation of the daily service by dealing with the referrals of new service users, assisting with their assessment and induction in to the service and provide them with the support and knowledge they need to get the most from their treatment. This will often mean working collaboratively with social services, GPs and a vast range of community partners to ensure the delivery of effective and recovery focused services. This role is a great development opportunity for those seeking to work in the substance misuse field.

The Ideal Candidate

This vital role calls for a general understanding of the issues that substance users face and working within integrated service community settings would be beneficial though not essential. Ideally you will certainly know how to work in a person-centred way and have an understanding of the recovery agenda. Add to all these strengths excellent written and spoken communication skills, and you will quickly make your mark as part of our team.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point