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Support Worker - Douglas House

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you see yourself working for a CQC rated outstanding service?  Douglas House is proud to be one of only 6% highest rated mental health services in the UK and is part of Turning–Point, a leading Health and Social Care Organisation and a Registered Charity. We are located in a community setting near to Didsbury Village, Manchester with great transport links.

We care for 12 male and female service users, who experience severe and enduring mental health issues, offering therapeutic packages of mental health rehabilitation to those who are both informal and detained under the Mental Health Act. 

Role Responsibility

Working alongside a full and varied multi-disciplinary team consisting of consultant psychiatrists, doctors, mental health nurses, art therapists, occupational therapists, psychologists, support workers, project workers, and peer support workers.  You will develop therapeutic relationships with service users, and help them to develop appropriate coping strategies and skills for independent living. Douglas House is a unique environment that gets great results for its service users, and has a friendly, caring and inclusive team without the need for control and restraint procedures or rapid tranquilisation.


We are a 24 hour service and your role will involve working 37 hours per week.  The shift patterns consist of earlies, lates, nights, weekends and bank holidays.  We operate a self-rostering system which means we can work around you and your commitments.

The Ideal Candidate

Health and social care experience or qualification would be desirable but we can support you to gain further qualifications whilst in post if you are the right person for the job. You must be an excellent communicator, be enthusiastic about giving good care, and possess good people skills.

About us

We aspire to work in true partnership with our service users and encourage everyone to reach their full potential, whilst working towards personal recovery goals. Ultimately our aim is to reintroduce and maintain daily living skills alongside psychosocial interventions necessary to equip people to live more independently in the community with confidence.


What benefits will I receive?


  • Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
  • 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
  • Flexible benefit options including, bike to work schemes and season ticket loans
  • Competitive Pension and Life Assurance scheme
  • Employee Assistance Programme and access to online Health and Wellbeing support
  • Flexible working patterns to support work/life balance
  • Access to a wide range of discounts including Cinema, Groceries and Gym.


We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point

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