Job Introduction

At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Service Manager, you will make a real difference to individual’s quality of life as you engage with people to improve their daily living skills. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us.

As a Service Manager, you will join The Mill supported living service that supports 12  young people (aged 16- 21) who are threatened with homelessness/ leaving care/ looked after children or young people at risk.

Role Responsibility

As a Service Manager you will have knowledge and experience of working with young people with complex needs, homelessness, children who are looked after and in transition to leaving care or care leavers who struggle to maintain a tenancy as a result of complex and unmet needs. You will be able to support young people and to maximise their benefits,  gain independent living skills, promote independence,  health wellbeing and healthy lifestyle choices as well as supporting them to maximise their involvement in local training, education, and employment opportunities.  

The Ideal Candidate

We’re ideally looking for a Service Manager with an NVQ/experience in Youth work, as well as solid understanding of homelessness and the impact this has on the wellbeing of young people. You will a have experience in support planning,  re-engaging and motivating young people to participate in employment and work programmes, education, training, volunteering and skill building opportunities. As a Service Manager the hours of work are flexible to the service need, so may include some evening and weekend working, and the role also involves covering local manager on-call Rota. You will have leadership experience and be capable of managing the day to day running of the Project team.  You must be capable of prioritizing your own case load and using you initiative to plan and implement agreed action to meet set deadlines.

As a great Service Manager with lots of energy, you’ll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• NMC renewal registration fee paid for
• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point