Job Introduction

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time, and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. Right now, we are now looking for a talented Senior Recovery Worker to work within our community-based substance misuse services in the City of London and Hackney.

The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this service.

As a Senior Recovery Worker you’ll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use, working with them to develop the personal, flexible and realistic support packages they need to help turn things around.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Role Responsibility

To assist in delivering Turning Point’s Substance Misuse strategy which reflects our person centred values and the high levels of ambition we have both for the recovery of the individuals for whom we provide support and the development of our own staff by leading, developing and co-ordinating a team of Recovery and Support Workers to ensure the delivery of high quality, innovative care.

Ensure you and your team work flexibly in a variety of settings, creating care and support plans that meet the needs of the service and clients in accordance with the recovery agenda, by;

• Developing strength-based recovery plans with individuals that are; comprehensive, person-centred and individualised based on a clear assessment of that individual’s needs and circumstances.
• Involving individuals and their family/advocates in the planning of the individual’s care.
• Completing accurate, person-centred and individualised risk assessments.
• Reflecting the structure and aims of SM’s Models of Psychosocial Interventions.

By working closely with healthcare professionals such as GPs and social services, your dedication will make a better future.

The Ideal Candidate

Essential Requirements:

• Commitment to customer service (demonstrating, and promoting within the team, empathy with clients and the need to work collaboratively with them to understand and help to meet their needs).
• Effective communication (establishing rapport with others, listening effectively, handling challenging situations with clients, communicating confidently with direct reports, colleagues, managers and medical professionals).
• Delivering positive outcomes (planning own time to deliver defined outcomes, modelling personal accountability, planning and monitoring own and others’ caseload plans to ensure interventions are on track and remain valid).
• Building relationships (embodying person-centred approach to empowering clients and direct reports, engaging others in identifying and committing to solutions and outcomes, building trust with service users).
• Collaborating with others (working flexibly, supporting and challenging colleagues to create plans that meet client and business needs).
• Substance misuse appreciation (drug and alcohol awareness).
• Substance misuse harm reduction, assessment and care/recovery planning skills.
• Client risk management and safeguarding knowledge and skills

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point