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Senior Operations Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Turning Point is looking for an experienced operation manager to lead its Somerset service. This vital role will be expected to manage a multi-disciplinary team supporting residents, their families and the community around the issues caused by substance misuse. We are looking for an individual with proven leadership skills who has managed large teams and services before.

Role Responsibility


  • To manage and understand a variety of roles including, well-being workers, support workers, nurses and doctors’.
  • Maintain and develop good commissioner relationships..
  • Manage sub-contracts and external partnership with a variety of diverse organisations.

The Ideal Candidate

CQC and quality assurance experience as there will be a requirement to be a CQC Registered Manager for the service

Have experience in the management of budgetary and performance issue as well as a variety of other contractual requirements.

Have excellent written and spoken communication skills

Demonstrate a strong track record of embedding quality assurance systems and processes.

Experience of managing clinical services


About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.



What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

 Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People

 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays

 Flexible benefit options including cycle to work schemes and season ticket loans

 Competitive pension and life assurance schemes

 Employee assistance programme and access to online health and wellbeing support

 Flexible working patterns to support work-life balance

 Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

Turning Point

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