Job Introduction

At Turning Point we support many people across the UK with complex mental health issues.  As a Mental Health Recovery Worker, you’ll make a difference to people’s lives as you support them on their Recovery journey and introduce them to the person centred, flexible and realistic support they need to improve the quality of their lives within the community. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Role Responsibility

Leicestershire and Rutland crisis service was established in 2015 to work with people experiencing a mental health crisis who may otherwise need an admission to hospital. We aim to assist service users to overcome their crisis in variety of ways including one to one and group support, practical strategies to cope with symptoms, and advice and information to improve the person’s ability to live independently.

Working closely with other agencies to ensure that appropriate care and risk management plans are delivered, you will work in a variety of settings including a 6 bed crisis house, in the community and via a 24/7 telephone Helpline to deliver the service.   

The Ideal Candidate

We’re looking for Recovery Workers who know how to build close relationships and gain people’s trust quickly.  Although a qualification in Social Care would be an advantage, you don’t need any formal qualifications as full training will be given. At least 6 months experience in a similar role would also be a big advantage.  What is essential is that you have a positive attitude, a willingness to ‘go the extra mile’ and an awareness of the issues experienced by people with mental health problems and can bring with you the flexibility to work in a 24-hour shift pattern.  In return, you’ll be supported with outstanding training and career development opportunities.

In a role where no two days are the same your ability to work individually and as part of team to prioritise your workload, as well as having excellent communication skills, a flexible approach and a positive attitude in a changeable environment will be key. 

You will be required to work 37 hours per week in a shift pattern including weekends, bank holidays and overnights.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point