Job Introduction

Raising the bar for people-centred outreach services, you’ll enable people to learn the skills and knowledge they need to understand and manage their own situation more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps individuals to decrease isolation, integrate into the community and make the most of every new opportunity.

Role Responsibility

Hertfordshire Community mental Health Services provides support to adults over the age of 18 with mental health issues and complex needs, including people affected by drug and alcohol misuse, those with a learning disability and their carers and families. We visit people in their own homes as well as a residential service or meet at community locations across the area and working together, we design a support package with goals that evolve with people's changing needs and wishes.  We offer high quality support, to help people take control, improve the quality of their lives and face the future with confidence.  No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide person-centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

Every individual is unique and every person requires support that’s purpose-built for them.

• We can provide individually tailored community support to individuals recovering from mental health difficulties, ensuring that individuals are fully involved in deciding what support they would like, when they would like it and from whom.
• We can cater for a wide variety of support needs and will tailor our package of support to the needs of each individual by fully involving service users in creating their own support package.
• We know that different people will need and want different kinds of support and so we will provide a flexible and service user led service to ensure that we respond to each person in the way that is most helpful to them.
• We can adjust our packages of support to reflect differences in areas of support, frequency of support and duration of support. We will work with individuals to create a person centred, recovery orientated support plan and work alongside individuals enabling them to learn the skills and knowledge that they need to understand and manage their own personal situation more independently in the future.
• All support is tailored to the needs of the individual but below is a summary of the main areas of support that our outreach teams can provide:
• The service can offer support in a wide variety of areas but the following covers some of the common areas:

• Emotional support
• Practical support
• Support with all aspects of housing needs
• Support with court hearings
• Support with negotiating rent arrear repayments
• Benefit and debt advice 
• Attending important appointments e.g. CPA, outpatients, GP’s, dentists, supervised access with their children, etc (can be anything in the community)
• Building social and life skills

The Ideal Candidate

It’s an extremely varied Recovery Worker role that could include some evening or weekend visits (although it’s largely Mon-Fri 9-5), so flexibility and a car are important – especially as our catchment area means driving across the the Decorum area .We also look for Recovery Workers with the IT skills needed to write up reports, and excellent communication skills – both written and verbal.

About us

At Turning Point, we support people across the UK with mental health needs. As a Recovery Worker with a sector leader within mental health, you’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll visit people in their own homes or community locations to support them to take control, improve their quality of life and face the future with confidence.

What benefits will I receive?

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious and focused on mental health, progress a Recovery Worker career with real value.

Turning Point