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Recovery Worker - Carers Support Service

Job Introduction

We support people across the UK with Mental Health a variety of additional needs. As a Recovery Worker within this service, you’ll make a real difference to the lives of individuals as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll visit people in their own homes or community locations, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

The Carers Support Service provides emotional and practical support (including breaks) to carers of adults over the age of 18 with mental health difficulties and/ or young onset dementia, learning disabilities, physical disabilities and elderly care who live in Hertfordshire.

We provide a personalised, responsive, flexible and professional service that enables carers and service users to access the support they need within their local community. The duration and frequency of breaks is agreed at the referral stage. The service will offer an initial assessment of needs and provide up to 18 hours of support to client/carers. The service will provide onward signposting to other appropriate services and refer individuals to the Local Authority for a statutory carers assessment.

The main work will take place from Monday to Friday 9:00-17:00. You will be working 37 hours per week.

Role Responsibility

The service is designed to complement rather than replace existing respite services. The service can:

  • provide carers with a regular short break from their caring role by spending time with the person whom they care for so that they can take some time out
  • provide carers and family with timely, creative and flexible support to meet their identified needs
  • work with service users with mental health needs to support them in their recovery, by identifying specific pieces of work that will build their independence, resilience and aspirations
  • work with individuals with young onset dementia to support them to remain active and maintain their current level of independence for as long as is possible
  • provide carers and service users support to resolve a wide range of real life problems, such as housing, finance and debt issues, access to other services, maintaining positive boundaries, and understanding diagnoses and mental health services
  • provide informal family support

The Ideal Candidate

As a Recovery Worker you will be required to manage you own case load. The successful candidate should have experience working in mental health, ideally in an outreach setting. 

Having a full driving licence with business insurance to be able to transport service users and/or carers is essential. Mileage is paid - 40p per mile.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £200 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

  • Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
  • Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
  • Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
  • Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

 We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

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