Job Introduction

Turning Point supports people with mental health issues across United Kingdom. As a Recovery Support Worker, you'll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities.

At our services we provide support to adults with mental health problems and complex needs, including people affected by drug and alcohol misuse.

We offer high quality support, to help people take control, improve the quality of their lives and face the future with confidence. 

Role Responsibility

 As a recovery support worker, there’s no such a thing as a typical day – every day is interesting and varied.  Being a good communicator is essential to be able to get on with people of all ages and from all backgrounds and you will also be liaising with other professionals. 

No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide person-centered support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

The Ideal Candidate

If you are compassionate, proactive and professional individual, highly motivated, hardworking and keen to support service users with mental health and complex care needs we would like to hear from you.  

You will provide recovery-focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for service users.

 You will have the maturity to work within a positive framework, supporting tenants to maintain a healthy state of mental and emotional wellbeing. You will also have the opportunity to plan, alongside members of the service user’s circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals.

You must be willing to actively embrace all aspects of the Support Worker role including, but not limited to, support with personal care and domestic tasks, as well as supporting individuals to access local resources, educational and social opportunities.

We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few.

You will be required to work in a flexible manner on a roster basis including evenings, weekends.  Previous experience, whilst desirable, is not necessary – what we need most from you is a genuine desire to support individuals in their recovery and a can-do attitude.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point