Job Introduction

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger. But only when the right support, advice and services are in place.

At Turning Point, we support people across the UK with substance misuse. As a Recovery Coordinator, you’ll make a real difference to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. Passionate about people, you’ll enjoy the scope and support to enhance your own life too, as you make the role your own as part of a friendly and multidisciplinary team.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious and focused on substance misuse, progress a Recovery Coordinator career with real value.

Role Responsibility

The day to day duties of a Recovery Coordinator include:

• Developing strength-based recovery plans with individuals that are; comprehensive, person-centred and individualised based on a clear assessment of that individual’s needs and circumstances.
• Involving individuals and their family/advocates in the planning of the individual’s care.
• Completing accurate, person-centred and individualised risk assessments.
• Reflecting the structure and aims of SM’s Models of Psychosocial Interventions.

Raising the bar for people-centred care, you’ll provide advice and information to service users. Of course, that means not only putting their wellbeing first, but providing an outstanding service for their families too. People’s lives will be truly changed by you, as you must be able to build rapport quickly with clients and be able to motivate clients to make appropriate decisions.

We’ll offer the chance to thrive on a wide range of challenges as you build relationships throughout every stage of their recovery. From recognising indicators of substance misuse, providing harm reduction advice and psychosocial interventions, to working closely with healthcare professionals such as GPs and social services, your dedication will make a better future possible.

Hours of Work will generally be Monday-Friday between the hours of 9-5, although some degree of flexibility is required to support a weekly late night clinic on a rota basis.

This role requires a high level of administration, organisation and time management. These skills are just as important as your people skills and client work as you will be responsible for the coordination and navigation of individuals care.

The Ideal Candidate

Having handled a significant caseload in a busy environment as a Recovery Coordinator or similar, you’ll have a good understanding of substance misuse, complex needs and the Recovery Agenda. It’s an extremely varied role, so flexibility and knowledge of relapse and other barriers to recovery will be vital. Naturally, we also look for Recovery Coordinators with excellent communication skills, ideally, a vocational qualification, such as an NVQ 3 or equivalent.  We welcome applications from those who have managed a caseload in other fields but can demonstrate substance misuse knowledge. 

 It is also desirable that you hold a full UK driving license and have access to your own transport.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point