Job Introduction

An exciting opportunity has arisen to join our Total Wellbeing Luton as a Quality and Governance Manager. 

The service in Luton provides person-centred, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs of local people. The service contributes to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities.

In this role you will have opportunity to make a real difference to people who are experiencing mental health problems such as mild to moderate symptoms of depression, anxiety and low mood.

Role Responsibility

You will be facilitating the smooth running of a busy primary care mental health service. 

As a Quality and Governance Manager your primary responsibility will be to ensure our busy service is meeting internal and external standards around various areas of service delivery including Health & Safety, staff competence and business continuity planning. 

The role will also include the line management of staff throughout the service in different positions so having experience of working as part of a multidisciplinary team would be beneficial.

Our services operate across a variety of days and hours which may include the occasional evening and weekend.

The Ideal Candidate

We are looking for someone with outstanding written and telephone communication skills as well as the ability to work effectively, independently, and as part of a busy management team.

You are likely to have a good background including experience of managing health and safety in a workplace and have experience of managing people. 

In return, you'll enjoy the scope and support to enhance your own career, as you gain the experience and training you need to progress with us. So, if you're ambitious and focused on helping people with mental health issues, join us as Quality and Governance Manager and add real value to people's lives, as well as your own.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point