Job Introduction

Fixed Term Contract – Up to 24 Months

At Turning Point, we support people across the UK with substance misuse issues. As a Project Coordinator/Team Leader, you'll make a real difference to their lives as you support your team in developing the personal, flexible and realistic support packages that service users need due to their current circumstances of been street homeless or at risk of losing their accommodation you can help turn things around. Passionate about people, you'll enjoy supporting a strong team and in turn, supporting people who use the service and making positive changes to their lives. As a Project Coordinator/Team Leader, you’ll be responsible for a team and you will support the compliance, outcomes and performance of your team. You will support the senior management with a multi agency approach.

Role Responsibility

• Ensure you and your team work flexibly in a variety of settings, creating care and support plans that meet the needs of the service and clients in accordance with the recovery agenda.
• Ensure you and your team deliver excellent person-centred interventions with individuals for whom we provide support within the Service in accordance with recovery plans.
• Ensure that the agreed quality objectives are met by prioritising, planning and organising own workload and creating and implementing caseload plans you agree with your team.
• Contribute to effective financial management in your own service by ensuring you and your team members carry out day to day activities and make workplace decisions that reflect an understanding of costs.

The Ideal Candidate

You will have line management experience, including providing staff supervisions and having handled a significant caseload in a busy environment, you will be extremely proficient in managing your time, using your initiative and working independently. Experience or working knowledge of managing staff disciplinary and support plans and staff absence will be an advantage.

Preferably, you will have an understanding of substance misuse and the Recovery Agenda and you’ll be able to provide practical help and advice to your team in managing their caseloads and risk management. You will be working in a CQC Outstanding rated service, therefore, you will have an excellent knowledge of the CQC key lines of enquiry and working within these and setting the standard. An understanding of the Orange Guidelines and will be an advantage to you working within this team.

Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point