Job Introduction

Do you want to be an important part of an innovative new supported accommodation service which is going to support real recovery within its customer group?

Do you have lived experience of street homelessness; substance use or mental ill- health and a passion for supporting others to make valuable changes to their lives? If so, this is a fantastic opportunity to help to develop an innovative new service in Stafford, designed to support individuals with long term homelessness (including rough sleeping) to work effectively with essential services such as mental health, healthcare, substance misuse services and long-term housing options.

The role will help to build a continually developing community, not just a service, with true power-sharing at its core.

The service has a dual focus:

• Proactive outreach support to people experiencing street homelessness including a co-production project to harness the lived experience of experts by experience to shape our accommodation based service and future homelessness services in the area.
• Provision of a bespoke 6 bedroomed accommodation service for people with experience of homelessness and complex needs which may include mental health, substance misuse and physical health needs.

At Turning Point, we support people across the UK with mental health issues. You will make a real difference to their lives as you work closely with them to help them achieve their potential. Turning Point has several well-established services within Staffordshire. You will form part of a wider supportive team within the region and there is the opportunity for growth in the future.

Role Responsibility

Your role will focus on initiating, communicating and developing a vision of genuine recovery, peer support & co-production; this will be achieved through understanding service needs, establishing values and approaches within the service, sharing feedback and implementing necessary changes.

Through the direction and support of the Co-Production Lead & Psychology Lead, as a Peer Support Worker, you will be expected to develop an ethos of visible recovery through daily contact with guests of the service, keeping client records up to date, sharing concerns with the wider team to ensure continuity in service delivery. You will develop a formalized peer support programme within the service contributing to diversionary activities and other beneficial interventions, enabling guests of the service to regain control of their lives and achieve the outcomes that they desire.

No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide the person-centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community, and make the most of every new opportunity.

What these opportunities look like will depend on individual need and assessment and your support will be guided by the recommendations made at assessment in the service. You will contribute to the daily safety of the accommodation service through a rotored shift patters which includes different daily start times and weekends with appropriate weekday time off.

The Ideal Candidate

You will have relevant lived experience through directly using mental health, social care services and / or substance use services.  Our ideal candidate will have the Level 2 award in Peer Mentoring or can demonstrate experience of providing face to face support & guidance to diverse populations and have extensive history or knowledge of mental health, substance misuse, homelessness and rough sleeping.

You will be a strong motivator and an agent for change who is able to empower people who often don’t have the opportunity for their voice to be heard and be able to demonstrate passion, energy, enthusiasm and empathy.  You are resourceful and innovative in your approach to working with individuals experiencing homelessness, confident and resilient, with the ability to work with and lead on aspects of the service development. In addition you must have experience of coordinating multi-agency approaches as well as experience in mobilising rapid multi- agency interventions to prevent breakdown.  

You will have strong written and verbal communication skills and knowledge of IT and digital systems is important as well.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

If you would like to speak to the hiring manager in confidence prior to applying please contact Nick Bolger on 01785 225071

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point