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Outreach Worker – Medway

Job Introduction

Fixed Term Contract – Up to 12 Months

Please Note: This role will predominately be anti-social hours.

A Full UK Driving License and Access to a Vehicle is an Essential Requirement.

At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes.         

Have you got what it takes to walk that journey with our service users? Then you could now help shape the success of this exciting initiative as an Outreach Worker in Medway.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Role Responsibility

You will assist in delivering Turning Point’s strategy for access to treatment through outreach work and liaison with all partner providers in Medway. The role will consist of working with people who experience Severe and Multiple Disadvantages. This post will look at working anti-social hours in order to provide an out of hours service to all service users. The purpose of this role to work immediately with service users with DRUG misuse issues. You will work flexibly in a variety of settings to create support plans that meet the needs of the service and service users and deliver excellent person-centred interventions with individuals for whom we provide support within the Service in accordance with agreed support plans

The Ideal Candidate

Essential Requirements:

  • Proven verbal and written communications that can be modified to different situations
  • Collaborative team working skills
  • Adaptable and resilient to work in a changing and challenging environment
  • Ability to deliver against agreed goals, targets and outcomes.
  • Ability to work alone in a community setting
  • Ability to have flexible working hours
  • Ability to build relationships with voluntary and charity sectors who provide services and support for those with severe and multiple disadvantages.
  • An understanding of the issues faced by homeless, rough sleeping and socially isolated/vulnerable people with complexities and needs.
  • Caseload management of a complex nature
  • The ability to converse at ease with people adapting communication style to suit various abilities.
  • Able to deliver service user support in a person- centred way in the community for better outcomes for the individual.
  • Demonstrable skills and knowledge in assessing risk presented by service users to themselves and others
  • Harm reduction, suicide and self harm awareness
  • Wide and flexible range of service user interventions
  • Management of incidents of a violent or aggressive nature
  • Be able to update and manage patient management systems, updating in the community.
  • Offer advice and information and well as forms treatment provision in the community.
  • Demonstrable experience of being able to motivate and engage with service users who are chronically and socially excluded from mainstream society and services.
  • Ability to be creative and innovative with support options, and propose ideas/suggestions to increase service engagement.

About us

Why Turning Point?

We provide support for people affected by drug and alcohol misuse, mental health conditions, offending behaviours, unemployment, health and wellbeing, social issues, and those with a learning disability to discover new possibilities in their lives.

Each of our services are different and we provide innovative services for many who face immense life challenges. Our learning disability services are about building better lives for the people we support and empowering them to live as independently as possible, while, our substance misuse and mental health services are also there to enable recovery through a supportive environment.

We have developed and finessed our approach and support through listening to the experiences of the people who have used our services; collaboration with commissioners, customers, families and carers, employers and stakeholders; and empowering our staff to shape our services.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

  • Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
  • Flexible benefit options including cycle to work schemes and season ticket loans
  • Competitive pension and life assurance schemes
  • Employee assistance programme and access to online health and wellbeing support
  • Flexible working patterns to support work-life balance
  • Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

  • Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
  • Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
  • Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
  • Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point

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