Job Introduction

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time, and making sure that people can find all the help they need, we have grown into one of the largest providers of substance use services in England and Wales. Right now, we are now looking for a talented individual to work within our community-based substance use services in the City of London and Hackney as an Outreach Worker.

The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this service.

As an Outreach Worker we offer a starting salary of £26,324 rising each year in line with our pay progression salary bands, rising to £30,794 per year + £3,633 ILW. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey.

Role Responsibility

To be part of a team focused on enhancing access to support and recovery services for the rough sleeping community in the City and Hackney area. As part of new Public Health funded project, the new service has been designed around the Neighbourhoods Model with regular localised multidisciplinary team (MDTs) meetings. You will ensure the service practice is holistic and person centred, and is a tailored and co-produced treatment package, focusing solely on the rough sleeper’s goals. You will work to mitigate any physical or psychosocial barriers relating to service delivery being mostly building based and help create a long lasting systemic change in service delivery to the rough sleeper population.

The Ideal Candidate

Essential Requirements:

• Understanding of the challenges experienced by people with a dual diagnosis (Mental health/ drug and or alcohol use)
• Ability to work in a recovery orientated, person centred, non-judgemental manner
• Ability to provide calm, consistent support to those experiencing a mental health crisis
• Experience of working towards achieving individual and team objectives
• Good time management and able to work to deadlines
• Confident and effective communicator
• A good listener
• Understanding of the importance of professional boundaries working with vulnerable people
• Collaborative team working skills
• Adaptable and able to work in a challenging and changeable environment
• Proven track record in managing incidents of verbal and physical aggression

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point