Job Introduction

Fixed Term Contract – Up to 12 months + Possible Extension

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. Right now, we are now looking for talented individuals to work within our community-based substance misuse services in Hackney in a variety of different roles within the Rough Sleeper Project.

The Rough Sleeper Project is delivered in partnership with other agencies in the community including street outreach teams, rough sleeper mental health services, housing services, local hospitals and Tier 4 treatment providers. There is a focus on partnership working throughout the service to support those with a history of homelessness and rough sleeping to access services, reduce harm and promote recovery.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

In the role, you will receive monthly clinical supervision and reflective practice by qualified psychologists to support your practice and development.

Role Responsibility

To be part of a new team focused on enhancing access to support and recovery services for the rough sleeping community in the Hackney area. As part of new Public Health funded project, the new service has been designed to identify and remove barriers people who experience homelessness face. You will ensure the service practice is holistic and person centred, and is a tailored and co-produced treatment package, focusing solely on the rough sleeper’s goals. You will work to mitigate any physical or psychosocial barriers relating to service delivery being mostly outreach based and help create a long-lasting systemic change in service delivery to the rough sleeper population.

You will work alongside:

• Three outreach workers
• A clinical team including an outreach nurse and a consultant psychiatrist

The Ideal Candidate

Essential Requirements:

• Understanding of the challenges experienced by people with a history of rough sleeping, enduring mental health difficulties and problematic substance use
• Ability to work in a recovery orientated, person centred, non-judgemental manner
• Ability to provide calm, consistent support to those experiencing a mental health crisis
• Experience of working towards achieving individual and team objectives on the project’s performance
• Good time management and able to work to deadlines and prioritise competing tasks
• Confident and effective communicator
• A good listener
• Understanding of the importance of professional boundaries working with vulnerable people
• Ability to work with multiple agencies and develop professional relationships across multiagency groups
• Adaptable and able to work in a challenging and changeable environment
• Ability to respond in a safe and professional manner to behaviour that challenges, including non-engagement or abusive behaviour, to ensure your own safety and that of service users
• Experience managing large complex caseloads of up to 30 service users

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point