Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Raising the bar for people-centred outreach services, you’ll enable people to learn the skills and knowledge they need to understand and manage their own situation more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps individuals to decrease isolation, integrate into the community and make the most of every new opportunity.

The role involves rotational shifts including evenings, weekends and bank holidays. However, we are happy to discuss flexible working, promoting work/life balance. 

Role Responsibility

You will be supporting clients in the community across Manchester, encouraging them to engage in drop – in activities in community centres, attend medical appointments, and encourage/ support people to engage in social inclusion activities. You will work with clients in their own homes, ensuring they are supported in taking medication, assisting them in activities of daily living, and provide emotional support if necessary, reporting any concerns to the Outreach Manager or the Nurse Manager.

Working with qualified nurses as an Outreach Support Worker, you’ll recognise indicators of deteriorating mental health and help to implement interventions. Promoting independence, well–being and healthy life choices, you’ll also get involved in various activities – from supporting daily living skills following rehabilitation that could include walks, theatre trips, gym sessions and building social networks for clients in the community.

The Ideal Candidate

We are ideally looking for an Outreach Support Worker with experience of working with people with long–term mental health issues and a solid understanding of the issues they face and the recovery model.

A great team player with lots of energy, you’ll also need the strong communication skills, flexible approach and positive attitude needed to achieve targets in a challenging, changeable environment. With empathy, understanding and patience, we’ll not only expect you to love talking to people – but be passionate about helping them too.

Having a driving licence is highly desirable.

About us

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point