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Outreach Mental Health Support Worker - Fixed Term

Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Raising the bar for people-centred outreach services, you’ll enable people to learn the skills and knowledge they need to understand and manage their own situation more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps individuals to decrease isolation, integrate into the community and make the most of every new opportunity.

The role involves rotational shifts including evenings, weekends and bank holidays. However, we are happy to discuss flexible working, promoting work/life balance. 

Role Responsibility

You will be supporting clients in the community across Manchester, encouraging them to engage in drop – in activities in community centres, attend medical appointments, and encourage/ support people to engage in social inclusion activities. You will work with clients in their own homes, ensuring they are supported in taking medication, assisting them in activities of daily living, and provide emotional support if necessary, reporting any concerns to the Outreach Manager or the Nurse Manager.

Working with qualified nurses as an Outreach Support Worker, you’ll recognise indicators of deteriorating mental health and help to implement interventions. Promoting independence, well–being and healthy life choices, you’ll also get involved in various activities – from supporting daily living skills following rehabilitation that could include walks, theatre trips, gym sessions and building social networks for clients in the community.

The Ideal Candidate

We are ideally looking for an Outreach Support Worker with experience of working with people with long–term mental health issues and a solid understanding of the issues they face and the recovery model.

A great team player with lots of energy, you’ll also need the strong communication skills, flexible approach and positive attitude needed to achieve targets in a challenging, changeable environment. With empathy, understanding and patience, we’ll not only expect you to love talking to people – but be passionate about helping them too.

Having a driving licence is highly desirable.

If you have any questions regarding the role or you just would like a chat to discuss this role further and see what we have to offer you, contact Veronika on 07761106903 or via email at

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether it's a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
  • 29 days’ paid holiday a year, increasing with each year of service up to 31 days (31days’ paid holiday a year, increasing with each year of service up to 33 days from September 2024). Plus the option to buy additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point


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