Job Introduction

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That’s where you come in. You’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll support them to take control, improve their quality of life and face the future with confidence.

We are looking for a dedicated, passionate and skilled Recovery Workers to join the team at our brand new Ashford-based Recovery House. This residential service consists of 5 rooms and provides up to 5 days support for individuals with enduring mental health needs, who are in crisis.

During their stay, service users benefit from a safe and therapeutic environment, which includes quiet spaces, spaces to socialise,  and spaces where people can access a sensory environment and activities. Our person centred approach means service users are supported to engage and lead in a process, which involves personalised support assessment, planning and review. The aim is to assess and support the on-going needs of our service users to build on their existing skills, support them to learn new ones, to develop effective coping mechanisms and build confidence to manage their mental health and to stay well.

Role Responsibility

You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users.

You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way.

You will work alongside members of the service user’s circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals.

Your typical duties will include:

• providing support and guidance to service users
• supporting service users with their medication
• daily record keeping and incident report writing
• help with inducting new staff members
• upholding the cleanliness of the service to adhere to infection prevention control measures

You will be required to work in a flexible manner on a roster basis this will include waking nights.

Two of these posts are for dedicated night Recovery Workers.  An integral part of the team, these two individuals - although primarily lone workers - will be supported in this role by a site based sleep-in colleague, who can be called on in an emergency. Although night workers will be required to work some weekends, they will not be required to cover other rota shifts.

The Ideal Candidate

Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude.

We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. You also need to have the ability to support people who are experiencing a crisis.

You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way.

 Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals.

We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point