Job Introduction

 At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Support Worker, you’ll make a real difference to their quality of life as you engage with people to improve their daily living skills. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain experience and training you need to progress your career with us.

 As a Support worker, you’ll join Gulliver House supported living service which supports 9 adults who live at Gulliver House and have mental health and or complex needs as well as adults who require outreach support in the Copeland area.

Role Responsibility

 As a Support Worker, you’ll recognise indicators of deteriorating mental health and help to implement agreed interventions. Promoting independence, wellbeing and healthy life choices as well as supporting service user to maximise their involvement in the recovery programme agreed with the Care Coordinators.  The outreach support includes helping with medication as well as a full range of daily activities, including working alongside an individual on your own or with colleagues.   

You’ll work one–on–one with service users, designing recovery plans in partnership with the person and their care team, to ensure each individual progresses in the areas identified to support their pathway. Experience of working with individuals with a mental health condition is essential.

 You will be required to work shifts on a 24 hour rota, including weekends, bank holidays and waking nights.

The Ideal Candidate

We’re ideally looking for a Support Worker with experience, qualifications and solid understanding of mental health /complex needs.

 As a Support Worker, you will be required to work independently and as a team to meet the needs of the people who use the service. Your support, flexible outlook and positive attitude will help service users to recover in a safe, comfortable environment. At a practical level, you’ll need good IT and communication skills including numeracy and literacy in order to produce intervention materials and support plans. 

 A great team player with lots of energy, you’ll need the strong communication skills, flexible approach and positive attitude to achieve targets in a challenging, changeable environment which requires empathy, understanding and patience. Situations can sometimes be difficult and challenging, so you’ll need to be non–judgemental, with a sensitive approach and a good understanding of how to support people during these times.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point