Job Introduction

Turning Point supports people with mental health issues across United Kingdom. As a Recovery Support Worker, you'll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities.

At our services we provide support to adults with mental health problems and complex needs, including people affected by drug and alcohol misuse.

We offer high quality support, to help people take control, improve the quality of their lives and face the future with confidence. 

Role Responsibility

 As a recovery support worker, there’s no such a thing as a typical day – every day is interesting and varied.  Being a good communicator is essential to be able to get on with people of all ages and from all backgrounds and you will also be liaising with other professionals. 

No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide person-centered support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

The Ideal Candidate

If you are compassionate, proactive and professional individual, highly motivated, hardworking and keen to support service users with mental health and complex care needs we would like to hear from you.  

You will provide recovery-focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for service users.

 You will have the maturity to work within a positive framework, supporting tenants to maintain a healthy state of mental and emotional wellbeing. You will also have the opportunity to plan, alongside members of the service user’s circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals.

You must be willing to actively embrace all aspects of the Support Worker role including, but not limited to, support with personal care and domestic tasks, as well as supporting individuals to access local resources, educational and social opportunities.

We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few.

You will be required to work in a flexible manner on a roster basis including evenings, weekends.  Previous experience, whilst desirable, is not necessary – what we need most from you is a genuine desire to support individuals in their recovery and a can-do attitude.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point